Welcome to the customer portal

No matter which of our affiliated companies your Life or Health policy is with, you can find benefits, claim details, and premium information right at your fingertips.


What's inside

After you create a customer portal account, you’ll have access to your insurance information 24 hours a day, 7 days a week. You can also perform a variety of tasks:

  • Check the status of claims
  • Read Explanations of Benefits
  • Request an ID card
  • Make payments using a credit card or automatic bank withdrawal
  • Communicate with our Customer Care and Claims departments through the Message Center
  • Gauge progress toward deductibles
  • Download and submit forms
  • And more!

If you need further assistance, please call the Customer Care Center at (866) 481-2220.

A message for providers

This is a customer portal only. If you are a provider, please use the links at the top of this page.

Sign in to Your Account

Create a New Account

Registering for a customer portal account is quick and easy. First, you’ll set up an account by creating a username and password. Then, you’ll link your policy to your account to access information about your insurance plan. Please grab the items below to make the registration process go smoother.

Things you’ll need to create a new account:
  • Welcome Letter or ID Card
  • Unique Email Address
  • Policy Number
Register for an Account