Welcome to the customer portal

No matter which of our affiliated companies your Life or Health policy is with, you can find benefits, claim details, and premium information right at your fingertips.

Log in to your account

After you create a customer portal account, you’ll have access to your insurance information 24 hours a day, 7 days a week. You can also perform a variety of tasks, depending on your plan:

  • Check the status of claims
  • Read Explanations of Benefits
  • Request an ID card
  • Make payments using a credit card or automatic bank withdrawal
  • Communicate with our Customer Success and Claims departments
  • Gauge progress toward deductibles
  • Download and submit forms
  • And more!

Having trouble signing in?

We're here to help. Please call the Customer Success team at 866-481-2220.
 

Download the new Wellabe: Be Well™ app to make it easier to manage your benefits on the go!

You can access the mobile app with the same email address and password you use for the customer portal.

Get it on Google Play Download on the App Store

A message for providers

This is a customer portal only. If you are a provider, please use the links at the top of this page.

Sign in


Sign in

We use multi-factor authentication to ensure your information is always protected. When you log in to your account, you’ll be asked to confirm your identity by entering a code you receive via a text message or phone call.

Create a new account

Registering for a customer portal account is quick and easy. First, you’ll set up an account by creating a username and password. Then, you’ll link your policy to your account to access information about your insurance plan. Please grab the items below to make the registration process go smoother.

Things you’ll need to create a new account:
  • Unique email address
  • Policy number
  • Phone number
Register for an account

We use multi-factor authentication to ensure your information is always protected. When you log in to your account, you’ll be asked to confirm your identity by entering a code you receive via a text message or phone call.